What should a user do if they encounter technical issues while using ACJIS?

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Reporting the issue to the technical support team is the most effective course of action when encountering technical issues with ACJIS. The technical support team is trained to handle such concerns and has the expertise to diagnose and resolve problems efficiently. They can provide timely assistance, ensuring that any technical difficulties do not hinder the user's ability to utilize the system effectively.

While other options may seem reasonable, they do not address the issue as directly or effectively. Stopping use of the system entirely can disrupt workflow and prevent access to important data. Trying to troubleshoot on one's own may lead to further complications or misunderstandings, particularly if the user is not sufficiently familiar with the system. Waiting for the next system update can be unnecessarily prolonged and may not address the issue at hand in a timely manner. Therefore, reaching out to the technical support team is the best way to ensure that issues are resolved correctly and promptly.

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